πŸ“–General

This page contains the information on the general setting of the WhatsApp Bots

Session Management

Configure settings related to session timeouts and user interactions:

SettingDescription

Session Time Out

Set the duration for session timeout due to user inactivity.

User Inactivity Message

Define a message to display when the user is inactive for the specified session timeout duration.

Message after Automated Flow Completed

Enter a message to be displayed to the user after they have completed an automated chat flow but session is still active and user sends any messages

Restart Chat Flow Triggers

Specify keywords or phrases that, when entered by the user, will restart the chat flow.

Live Chat Triggers

Define keywords or phrases that, when entered by the user, will trigger a live chat

Saving Changes

After configuring session management settings and triggers, click the "Save Changes" button to apply the modifications instantly. Your bot will adhere to the updated session rules and trigger conditions in real-time.

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